About us

A leader in payment tech

XLink Communications Pty (Ltd), established in 2004, is a purpose-led, performance-driven payment orchestrator in Africa.

At XLink we believe financial inclusion is the foundation of a thriving African continent. That’s why for more than 20 years, we have aimed at progressing payment solutions to reshape Africa’s payment landscape.

We combine excellence in product design and a deep understanding of customer needs as powerful building blocks to enable a vast world of payment possibilities for our clients, who, in turn, can differentiate their value propositions in their various markets.

Today, our customers include leading providers of financial services, namely, merchant acquiring banks, FinTechs, POS payment companies as well as ATM and cash management companies.

A trusted partner by banks and FinTechs in Africa

Incumbent banks use us to operate like a Fintech.
FinTechs use us for scale and reach.

Our Presence

South Africa

Zambia

Kenya

Ghana

300k Financial transactions devices supported

99.9% network uptime

A Registered System Operator (SO) and Payment Card Industry (PCI) compliant

BBBEE Level 1 rating

A purpose-led organisation

Our Purpose

Our purpose is to improve financial access within the reach of every person, anytime, anywhere.

Our Compass

We are driven by creating shared value for all our stakeholders.

We have a responsibility to our employees to protect their livelihoods and create an inclusive, diverse, purpose-led culture.

We have a responsibility to our customers to provide exceptional service in every moment.

We have a responsibility to our shareholders to be an outperforming asset.

We have a responsibility to our environment to reduce our negative impact.

We have a responsibility to society to uplift those around us as we grow.

Our Values

B

Boldness

Boldness is the propensity to take initiative, be open to calculated risks, fail forward and act innovatively with confidence and courage. It’s about taking charge and enjoying the journey.

R

Respect

Respect is the commitment to valuing others’ perspectives and time, showing appreciation, creating an environment of inclusivity, and providing frequent constructive feedback.

A

Accountability

Accountability is the dedication to taking ownership of our actions, decisions and outcomes. It’s about being reliable and responsible.

A

Adaptability

Adaptability is the ability to embrace change and remain flexible. It involves being open-minded, resourceful and resilient to adjust our approaches to meet new challenges and opportunities.

I

Integrity

Integrity is the steadfast adherence to ethical standards. It is about honesty, timeous fulfilment of commitments, engaging in robust discussions, transparency and showing up as your authentic self.

S

Stewardship

Stewardship is acting with due care when delivering on responsibilities. It involves leaving things better than we found them, acting in the best interests of the company.

Frequently Asked Questions

Hardware

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Merchant Lifecycle

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