Solutions

Our Connectivity Services

When XLink was established in 2004, we utilised GSM technology to become a leading provider in providing connectivity for the retail and payment sectors. As connectivity technology has developed, we have expanded our service offerings accordingly, and today we offer our customers a wide choice of connectivity solutions suited to their unique needs.

We offer a range of solutions tailored to your industry and business needs:

Retail

Payment Service Providers

Managed Outsourced Services

Comprehensive resources, expertise and infrastructure to manage and support your mission-critical business needs and customer journey. In addition to a contact centre and CRM services, XLink’s Helpdesk offering includes 1st Line, 2nd Line and 3rd Line specialized Support. Systems integration, troubleshooting, proactive reporting, and onsite field support for rip and replace capability.

Secure Connectivity

Delivers the high-speed, secure and reliable, payment-enabled connectivity people expect in a digitally interconnected and mobile world. Our Payment Solutions gives you access to the XLink Secure Payment Enabled network to switch transactions securely over our PCI certified backbone.

Retail Enhancements

Delivers innovative solutions to businesses who are serious about their digital journey. We utilise our technical expertise and rich partner ecosystem to help you meet your business goals, be it analytics such as heat mapping to help you better understand your customer to custom WiFi engagement platforms to help you promote your brand.

Simplify the complexity of managing
your connected business