Connectivity Solutions

Our Connectivity Services

When XLink was established in 2004, we utilised GSM technology to become a leading provider in providing connectivity for the retail and payment sectors. As connectivity technology has developed, we have expanded our service offerings accordingly, and today we offer our customers a wide choice of connectivity solutions suited to their unique needs.

We offer a range of solutions tailored to your business type:

Our Services

POS
Payments

Grow your business with our efficient, cost-effective, tailored, secure and managed POS payment solutions.

Integrated
Payments

You enjoy secure data processing, failover and asset and infrastructure monitoring with our integrated payment solutions.

Secure
Connectivity

We offer you a complete range of information and communications technology services and solutions for payments in retail.

Digital
Enablement

With us as your digital enablement partner, you will benefit from the age of connectivity offered by the Internet of Things.

POS Payments

XLink leads the market in providing efficient, cost-effective, tailored, secure and managed payment solutions to help you grow as a business.

XLink’s Mobile POS Solutions include our SIM Connectivity Solution and our Transaction Monitoring Solution.

SIM Connectivity for Mobile POS
Gives you access to SIM and data management across a private APN, putting telemetry products at your fingertips that let you access XLink’s back-end portal SIM card, allowing you to connect your Mobile POS device from your bank. This enables remote payments so you can take your POS device with you when you visit a customer.

Transaction Monitoring Solution
Allows you to remotely monitor transaction processing and the performance of your XLink devices.

XLink offers WiFi access points which enable secure, cost-effective and wireless connectivity for WiFi-enabled POS devices.

This provides access to secure hosted payment portals, back-end hosting and enhanced security and remote visibility, reporting and bi-directional communication.

Transaction Monitoring
The Transaction Monitoring Solution allows you to remotely monitor transactional processing and the performance of your XLink devices. This lets you monitor communication signal strength, view your unit’s transaction history and self-service your unit via remote device and service management.

Maintenance Cover
For your peace of mind, we provide on-site support for your XLink Communicators at a low fixed monthly cost giving you accelerated on-site response, replacement of faulty devices, coverage and capacity reporting and no additional labour or call-out charges.

Replacement Cover
To protect you against theft or damage of your XLink Communicator and/or SIM card, our replacement plan provides full replacement cover.

XLink offers a communication solution that links ATMs to their host systems.

In addition to secure, wireless and real-time connectivity, this provides reduced communication costs, increased transaction speeds and quick and easy deployment.

Transaction Monitoring
The Transaction Monitoring Solution allows you to remotely monitor transactional processing and the performance of your XLink devices. This lets you monitor communication signal strength, view your unit’s transaction history and self-service your unit via remote device and service management.

End-Destination Monitoring
This solution allows you to remotely monitor end destination IP and URL addresses, giving you proactive alerts of transactional processing at destination, historical transaction status reporting by week/day/month and comprehensive failure diagnostic and reason codes.

Maintenance Cover
For your peace of mind, we provide on-site support for your XLink Communicators at a low fixed monthly cost giving you accelerated on-site response, replacement of faulty devices, coverage and capacity reporting and no additional labour or call-out charges.

Replacement Cover
To protect you against theft or damage of your XLink Communicator and/or SIM card, our replacement plan provides full replacement cover.

Our cash management solutions can help you handle significant amounts of cash.

We offer a communication solution for the automation of in-store cash-management processing, with multiple benefits including:

  • Eliminating manual counting
  • Minimising risk of theft, shortage and losses
  • Providing enhanced safety for employees and customers
  • Automating back-office cash management systems
  • Reducing the cost of in-store cash management

Get Your Business Connected

Contact us to take your business to the next level.

Integrated Payments

Our integrated payment solutions include mobile and fixed line communications devices, infrastructure and services for secure data processing, failover and asset and infrastructure monitoring.

Our Modems, Routers and Smart Monitoring solutions can help you benefit from integrating your payment acceptance to your ERP system.

XLink’s VersaLink is a versatile router for integrated payment system connectivity, inter-branch connectivity, ATM connectivity, VPN creation and failover for fixed line infrastructure. It offers:

  • EDGE/HSDPA connectivity, dual SIM with 6 serial ports & Ethernet connectivity
  • EDGE/HSDPA connectivity, dual SIM, 4 serial ports (RouterLink)/6 serial ports (VersaLink), Ethernet connectivity
  • Connectivity for electronic voucher processing by 3rd part suppliersrd party suppliers
  • Fixed line failover for ADSL, Satellite or Diginet infrastructure
  • Connectivity for data file transfer (payment, ERP and 3
  • Fixed line failover for ADSL, Satellite or Diginet infrastructure
  • Connectivity for data file transfer (payment, ERP and 3rd party data)
  • WiFi-enabled mobile POS
  • Branch to Head Office connectivity for data file transfer

XLink’s LANLink is an Ethernet-enabled modem for the integrated payment system connectivity and features EDGE connectivity, dual SIM and Ethernet connectivity.

XLink’s SMART Monitoring solution is an application for the remote monitoring, reporting and profiling of the VersaLink and RouterLink performance, and offers proactive online monitoring and proactive notifications via SMS or email.

XLink’s VPN Secure solution offers managed fixed line connectivity into the XLink portal with seamless failover to GSM via the VersaLink router that will benefit your high-volume EFT processing.

The XLink VPN Secure solution offers:

  • Secure fixed line infrastructure for ADSL, Diginet/leased lines and Metro Ethernet
  • Ability to utilise the existing ADSL at the site
  • Data is encrypted from site level to XLink’s portal utilising IPSEC via fixed line infrastructure
  • Scaleable solution with service levels to meet your evolving business needs
  • Ideal for high volume transaction processing, especially integrated POS sites
  • Seamless failover to GSM for redundancy at site

Get Your Business Connected

Contact us to take your business to the next level.

Secure Connectivity

We engage with the technology sector to offer you a complete range of information and communications technology services and solutions for secure business connectivity.

Digital Enablement

The Internet of Things (IoT) has well and truly arrived and at XLink we are perfectly equipped to ensure that you make the most of the age of connectivity.

SIM Manager is a software service platform where you pay for the number of sims you enrol. Current sim details can be batch imported, bringing your entire sim estate online in no time. Once there, you can set threshold limits for data and voice usage, on a device or APN level. You can also generate detailed reports on many vectors, including APN usage, excepted services, roaming and cost-centre breakdowns.  The service is network and device agnostic. It can be paired with a mobile device management platform for true, 360-degree management of your mobile device ecosystem.

XLink leverages its vast and deep experience in the payment device market to deliver a GSM Data Connectivity solution like no other. Designed to be network agnostic, the solution uses Vodacom, MTN and Telkom to ensure there is always an alternative if a provider’s link fails. This is extended to managing services across the network. It supports single and dual sim configurations and is backed by XLink’s market-leading one-stop support services. Our offering enables companies to generate insightful reports on sim activity, costs and other metrics, and even route their connections through their own APN.

Click here to download the brochure for more information

We have developed a comprehensive approach to security for your business. We audit your environment, build a solution that fits your business needs, then implement and support it.

Click here to download the brochure for more information

We’re simplifying the complexity of managing and preserving your security & network requirements with our managed Customer Edge router, which gives you control over your network’s gateway to the internet.

Click here to download the brochure for more information

Get Your Business Connected

Contact us to take your business to the next level.

XLink offers a WiFi router that wirelessly connects to your ADSL, creating a WiFi hotspot

Create an in-store WiFi hotspot with access to high-speed internet connectivity for WiFi devices. Provide value-added services to customers visiting your business. Earn additional revenue from sharing in voucher sales. Offer an easy-to-use interface for full management and control with branding opportunities for your business. And provide an open roaming model for free access to in-store customers.

XLink’s smart in-store WiFi gives you analytics, engagement and dashboards with measurable bottom-line returns with our WiFi engagement platform.

This attracts customers to your business, gives you business insights, lets you engage with customers real-time and helps convert visitors to customers.

Managing your businesses connectivity is becoming ever more complex, and our managed outsourced service is ready to provide your business with the support it needs.

 

Contact Centre

XLink’s national contact centre operates 24/7/365 and provides 1st, 2nd and 3rd line support with Customer Relationship Management (CRM) to support the processes, tracking and management of calls.

Field Support

XLink’s Field Support services has a nationwide footprint of skilled resources and includes pre-installation site visits and site readiness, installation, maintenance and ongoing support.

Logistics Support

XLink’s Logistics capabilities include the procurement, device configuration, warehousing, inventory management & asset tracking to support your business needs.

Connectivity

XLink’s connectivity solutions give you access to Secure Connectivity, SIM Management and estate visibility. XLink is Network Agnostic, Infrastructure ready for three mobile network operators and has established relationships with these Mobile Networks. (Vodacom, MTN and Telkom)

Click here to download the brochure for more information

Remote and efficient real-time monitoring of your key assets can be of significant benefit to your business.

XLink is at the forefront of the ever-growing Internet of Things (IoT) and offers comprehensive and real-time monitoring of refrigeration, environmental infrastructure, utilities, water management systems and diesel tanks, among others.

Get Your Business Connected

Contact us to take your business to the next level.

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