We understand that the journey ahead for restaurants, both formal and quick service will be a rocky road with strict compliance frameworks set out by the government. We want to simplify this, along with providing best-practice tools to facilitate a restaurants journey as the country moves through each phase. In today’s economic climate, we need to deeply address not only the needs of the restaurant industry in general, but most importantly their current context around preparing for their approach to low-touch retail.
In light of this, XLink is pleased to announce that it has entered into a collaborative engagement with technology solutions expert Fastcomm, intending to facilitate business recovery for restaurants with the FoodGuru platform, as the lockdown restrictions in South Africa are gradually lifted over the coming months.
Fastcomm is a global player in the technology industry and draws international talent with inhouse engineering teams in the USA, Europe, and Africa. This global presence allows them to produce innovative solutions, utilizing know-how, solutions, and skills acquired worldwide. The Fastcomm group of companies has been providing innovative technology solutions to its partners since 2002, and today brings the FoodGuru concept already helping numerous restaurants in the USA, to South Africa.
XLink intends to leverage its core capabilities and continue to grow a best of breed partner ecosystem to bring new value to the market. The business’s ambition aims at enhancing the possibilities of connected retail, by driving digital acceleration in verticalized sectors. Importantly in our countries current context, by starting with the restaurant industry, we are driving this vision and passion further by collaborating with Fastcomm to solve an immediate challenge which restaurants face in their current context.
“We believe Fastcomm offers a premium solution and platform that will strengthen our offering in accelerating digital for business, now ever-more important as we grapple with the constraints presented to us by COVID-19, and enter the gradual lifting of lockdown restrictions with the need to prepare for a completely new way of doing business. Furthermore, we foresee that our collaboration will unlock opportunity and value creation for both our businesses, our customers, and our ecosystems in these trying times” Says XLink MD, Hymie Marnewick.
The launch of the FoodGuru platform is an exciting first in South Africa, not only allowing consumers to place food orders directly with restaurants for collection or delivery, but primarily ensuring that restaurants are ready for each stage of the upliftment, by ensuring they meet with the compliance standards set out by our local government right through to phase one, this includes social distancing. XLink understands that sometimes, the outcome of a lengthy restriction period such as this may result in loss of restaurant jobs, and sadly, this may be unavoidable. The FoodGuru platform aims to support restaurant owners in filling this gap with its Marketplace supplier ordering and Customer Engagement capabilities – giving restaurants more time to focus on what their customers want, their great food, and getting everything else on the platform! Click here to understand more about how this platform can support your business during each phase of the upliftment.
“We are delighted that XLink invested in our technology and especially in our online ordering platform for restaurants and retail in these very trying times. It is Fastcomm’s ambition to build innovative software platforms, that we can take to market through channel and strategic partnerships. Our technology stack is designed to be a toolset for partners to utilise as part of their technology ecosystem, which enables digital transformation. XLink is a dynamic company in the local market with a clear view of how it wants to transform its business to support others, and through the agreement concluded with Fastcomm, can now offer new and innovative solutions to their customers, to support them in our current economic climate,” says Fastcomm CEO, Goltz Wessmann.
“The focus of what we do is to drive business value using technology, which we believe is more about business strategy than a pure technology solution. This agreement now allows us to provide restaurants across the country with the support they need, along with access and support from local communities, using FoodGuru,” adds Wessmann.
Read more about how this is changing the way we do business here.
“With a strong need to support local business, comes the need to ensure communities are aligned, and restaurants are on the right platforms to gain the support of their local communities, concludes Marnewick”