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Our accreditations

In just a few short years, XLink is proud to have achieved a number of milestones and accreditations in the field of machine-to-machine payment communications and solutions. 

Our accreditations include the following:    

  • An ECS class licence from ICASA. 
  • All devices we use are ICASA-approved.    
  • We have formal approval of our devices from Vodacom, MTN and Telkom Mobile.
  • XLink's BBBEE Accreditation Status is a Level 3.
  • We comply with IFRIS from an international accounting standards perspective.
  • PCI Compliance.
  • QIR Certification.

For confirmation of XLink's accreditations please feel free to download the following documents:

Download B-BBEE Certificate

Download PCI Certificate

Download SBSA Accreditation

Download Nedbank Accreditation

Download FNB Accreditation

Download Absa Accreditation

Download Vodacom

Download MTN

ICASA COMPLIANCE

  • The Independent Communications Authority of South Africa (ICASA) is the regulator for the South African communications, broadcasting and postal services sector. ICASA was established by an Act of statute, the Independent Communications Authority of South Africa Act of 2000, as Amended.
  • ICASA's mandate is spelled out in the Electronic Communications Act for the licensing and regulation of electronic communications and broadcasting services and by the Postal Services Act for the regulation of the postal sector.
  • Enabling legislation also empowers ICASA to monitor licensee compliance with licence terms & conditions, develop regulations in the three sectors, plan and manage the radio frequency spectrum and, as well as protect consumers of these services and products provided.

For confirmation of XLink's compliancy to the ICASA ACT please feel free to download the following documents:

Download ICASA ECS Licence

Download ICASA Approval VersaLink

Download ICASA Approval XLink

Download  ICASA Approval Twincom

Download ICASA Approval LanLink

Download  ICASA Approval MiniLink

RICA COMPLIANCE

  • The Regulation of Interception and Provision of the Communication-related Information Act, 70 of 2002 ("RICA") which, for the most part, came into effect on 30 September 2005, was, with effect from 1 July 2009, amended to make provision for registration of users of SIM cards.
  • In order to achieve the stated objectives of RICA, certain obligations are placed on electronic communication service providers to do certain things and to bear the cost thereof. In terms of the amendments, which are now in effect, no SIM card may be activated unless the subscriber information has been verified and recorded according to the prescribed requirements as set out in section 40.
  • XLink obtains SIM cards from MTN and Vodacom on standard contract terms and conditions. XLink in turn utilises the SIM cards in its service provision to its customers i.e. the SIM cards obtained by XLink from Vodacom and MTN are reallocated to customers of XLink for the provisioning of the service to the customers. XLink, as the customer of Vodacom and MTN, is therefore required by law to have registered their details with Vodacom and MTN.
  • Although XLink is the "registered" user of the SIM cards according to the subscriber registration database kept by Vodacom and MTN, XLink is in fact not in possession of those SIM cards and is not the primary user of those SIM cards, since it has reallocated the SIM cards to and for use by XLink's customers.
  • In terms of section 62C(2) of the Act, any person who has registered their subscriber details as a condition for activation of the SIM card and who rents a SIM card to another person must, before handing over the SIM card to the other person, record the customer's particulars, as prescribed, as well as the date and period for which the SIM card is rented, and furthermore to verify the prescribed particulars with reference to the prescribed documents.
  • XLink has implemented a system of performing RICA compliance on every NEW CLIENT and captures all the relevant information into our Information Management and Billing system.

PAIA COMPLIANCE

In terms of legislation, XLink is required to prepare and keep a manual of all the statutes and regulations that govern our business.

Records are held in accordance with the following legislation :

  • Electronic Communications Act, 200
  • Independent Communications Authority of South Africa Act, 2000 (Act No. 13 of 2000)
  • Income Tax Act, 1962
  • National Credit Act, 2005
  • Value-Added Tax Act, 1991
  • Promotion of Access to Information Act, 2000
  • Regulation of Interception of Communications and Provisions of Communication-related Information
  • Basic Conditions of Employment Act, 1997
  • Compensation for Occupational Injuries and Diseases Act, 1993
  • Employment Equity Act, 1998
  • Labour Relations Act, 1995
  • Occupational Health and Safety Act, 1993
  • Skills Development Act, 1998
  • Skills Development Levies Act, 1999
  • Unemployment Insurance Act, 2001
  • Unemployment Insurance Contributions Act, 2002
  • Companies Act, 2008 (Act No. 71 of 2008)

A copy of our PAIA manual is available to the public for inspection below or at our premises on request from the designated contact person referred to the manual, by prior arrangement.

Download PAIA Legislation Document

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Contact details

sales@xlink.co.za
support@xlink.co.za
info@xlink.co.za

Support: +27 86 009 5465
Johannesburg (Head Office): +27 11 438 3000
KwaZulu-Natal: +27 31 564 3308
Western Cape: +27 21 671 5036
Eastern Cape: +27 82 785 5335