Manage a connected business, simply.
More and more, businesses rely on devices and the connectivity between them. When something goes wrong, not only can it be disastrous for the business from a revenue loss point of view, it can also be equally beyond the business core to solve the problem.
Providing the expertise to manage and support your business
XLink offers four key definitive areas in a managed outsourced service solution: Contact Centre, Field Support and Logistics.
Our national contact centre operates 24/7/365 and provides 1st, 2nd and 3rd line support with Customer Relationship Management (CRM) to support the processes, tracking and management of calls.
XLink’s Field Support services have a nationwide footprint of skilled resources and include pre-installation site visits and site readiness, installation, maintenance and ongoing support.
XLink’s Logistics capabilities include the procurement, device configuration, warehousing, inventory management & asset tracking to support your business needs.
XLink’s connectivity solution gives you access to Secure Connectivity, SIM Management and estate visibility. XLink is Network Agnostic, Infrastructure ready for three mobile network operators and has established relationships with these Mobile Networks. (Vodacom, MTN and Telkom).
How it works.
Consultation & Configuration
A Xlink specialist will enquire into the connectivity requirements for your business.
Site feasibility for the chosen solution
Configure your package and place your order
Delivery & Installation
Our partner delivers the hardware and performs the installation.
First line support.
Get your tailored solution today!