Over the past week, we have kept in touch with you to inform you that we fully support the actions taken by our government to support the COVID-19 outbreak, and remain fully operational throughout this period, ready to support our retail and financial services customers.
The health and safety of our employees and customers are priority over this time, and as you are aware, 75% of the business has already been working remotely.
We are taking a further step to ensure that we are doing everything possible to support our country and contribute to flattening the curve.
We have equipped our service centre with the tools they need to continue to support you from remote locations, thus 100% of the XLink business is now able to continue with their day-to-day activities remotely.
Over this period, our phone lines remain open to support you, and we encourage you to make use of the digital channels we have made available for any support requests you may have. Email us at firstname.lastname@example.org, or chat to us via the live chat function on our website – www.xlink.co.za
We remain ready and available to support you over this time, and will continue to provide you with updates as required.