Connected Forecourt Convenience

Connected Forecourt Convenience

Advancements in card payment technology have enabled the forecourt retail sector to offer customers an attractive place to shop – convenience by way of proximity, speed and efficiency – resulting in the advent of the fuel forecourt as the new convenience stores. The future of forecourt retail will be all about connected digitisation for a growing digital customer base. This brings new ways of engaging customers, using technology to attract drivers to stop at the forecourt when they’re just driving past, using Wi-Fi to advertise specials to customers filling up at petrol stations and placing orders with other retailers for pick-up at the forecourt. All of these new means of operations will rely on secure connectivity and payment solutions to make sure that customers receive an “on-the-go” experience. XLink is the one partner to orchestrate this vision of true connected convenience.

Seamless customer service at the edge

Do you need rapid delivery and cost efficiency to provide seamless customer service?

Improve management and control of your assets

Do you need to improve and control of your assets?

More engagement and increased sales

Do you want more engagement and increased sales?

Improve profitability and efficiency

Do you want to improve profitability and efficiency?

Increase buyer frequency, spend and conversion

Is your goal to increase buyer frequency, spend & conversion?

Read how digital technologies underpinned by secure connectivity, are accelerating business success, shaping retail transformation and enhancing customer experience

Enabling Business Success

Immersive and personal customer experiences are at the heart of a thriving business. XLink gives you the blueprint and tools necessary to accelerate your digital transformation in delivering a great customer experience.

1. Digital Signage
Increase sales with visual offerings and promotion. Push dynamic and adaptive content to customers using digital adaptive signage and advertising. Drive in-store footfall and build lasting customer loyalty for the repeat business that convenience stores depend on.

2. Proximity Marketing
To capture the attention of new-generation brand loyalists you need to cut through the noise by understanding their mood, goals and context. Encourage them to buy in-store with meaningful, personalized interactions using content and in-store specials that is developed to meet their needs. Proximity Marketing gives your customers targeted notifications while they walk through your store or interact with products. Increase basket size, footfall and promote loyalty to your store by getting the right message to the right customer at the right time.

3. Smart Basket
Turn branding into buying with RFID enabled shopping baskets. Customers entering the convenience store have the option of using a smart shopping basket, equipped with RFID readers to deliver in-store promotions with the aim of increasing basket size.

4. Interactive Displays
Your visuals and branding are the elements that get customers in-store. Interactive and targeted content persuades the right customers into store.

5. Service Buttons
Refashion customer service and boost sales with call-for-service buttons. Shoppers easily request personal assistance in the store from a staff member.

6. Payment Acceptance and Loyalty
XLink leads the market in providing efficient, cost-effective, tailored, secure and managed payment solutions to help you grow as a business. Customers can conveniently pay via their smart device or traditional debit and credit cards with Tap & Go. Our state-of-the-art secure payment network with 99.5% uptime keeps you transacting, striving for always-on connectivity for mission-critical data.

7. Click and Collect
Convenience stores will become central hubs for customers to quickly and easily collect goods ordered online at their preferred store.

8. WiFi Connect
Attract customers to your business, give your business insights, engage with customers real-time and helps convert visitors to customers.

9. Drone Delivery
Drone delivery of goods purchased online directly to your vehicle at your local forecourt.

Process Optimisation

At XLink, we connect your business to the outside world, safely and securely. We provide you with the necessary tools to monitor your business wherever you may be. We create the possibility for you to manage your business efficiently and effectively.

10. Business Connect
Information and communications technology services and solutions for payments in retail. Business fibre, SD-WAN, firewall security solutions and mobile data connectivity.

11. Cash Management
Reduce the cost of in-store drop box cash management with XLink Cash Management. We offer a communication solution for the automation of in-store cash-management processing, minimising the risk of theft, shortage, and losses and providing enhanced safety for employees and customers.

12. Utilities Monitoring 
Get a handle on power and water consumption, unlock visibility and gain insight into business environments and asset operating conditions. Reduce costs due to negligence by identifying wasteful zones and optimise these by acting on the information.

13. Connected Cooler
Ensure complete visibility on the status of your coolers/fridges, cold storage units. Reduce costs due to negligence in operation and develop predictive maintenance capability on all your connected devices.

14. Secure ATM Solutions
ATM connectivity solutions to meet the needs of both your business and your providers and enablers.

15. Pump-to-POS
Fuel monitoring and management solutions which seamlessly integrate and link to POS systems.

16. Employee Engagement
Promote a productive workforce with badges, incentives, games and challenges.

17. Digital Car Wash
Manage productivity, monitor the volume of cars and accept payment instantly and securely using card or contactless technologies. Full service catalogue available on digital menu boards for customers in line. Wifi connectivity and surveillance solutions.

18. Car Count
Vehicle counting solution monitors traffic in and out of your car wash giving you full visibility to your business. Accurately reconcile sales and activity.

19. Water & Energy Monitoring
Control utility costs and enhance operations with smart sensors to monitor water consumption by counting the pulse measured. Reduce costs due to negligence by identifying wasteful zones and optimise these by acting on the information.

Meaningful Insight

Creating a digital business includes incorporating technology which will allow you to make good business decisions quickly and easily. Through our ecosystem, we provide the enablers necessary to facilitate valuable insight directly to decision makers.

20. Connected Shelves
Lead in innovative retail with smart shelving technology – prices, promotions and advertising changed with a click of a button.

21. Customer Insight
Retailers are constantly striving to satisfy and supply the ever-changing needs of the consumer. Create a portrait of your customers to better understand how to serve them. Gain insight into buying patterns, purchase history, frequency of purchase to set marketing promotions, merchandise selection and boost customer service.

Risk Management

Risk is inherent in any business, mitigating and managing risk in your business environment should not be a core or primary focus. XLink digitally and physically secures your ecosystem so that you don’t have to.

22. Advanced Video Surveillance
By intelligently analysing surveillance data in real time, video surveillance has evolved into more than just a reactive solution.

23. Connected Assets
Track and manage the assets in your ecosystem, whether they are mobile or static. Keep sight of what’s important to you without having to dedicate excessive time and resources.

24. Business Visibility
A single pane view to simplify and enhance insight into operations. Receive immediate alerts when things go wrong.

Optimizing Competitive Advantage

Optimise and streamline your supply chain and reduce the number of lost opportunities due to supply chain related issues by knowing when, how much and how long goods and services will take to reach you.

25. Integrated Point of Sale
End-to-end retail solutions facilitating easy, secure checkout and inventory visibility across all channels.

26. Wet Stock Management
Accurately track your fuel supply by digitising the tank gauging solution, reducing shrinkage and uncertainty.

Ready to Reimagine Retail

Accelerate real business optimization with XLink Connected Forecourt Convenience.

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