WHAT WE DO
XLink was established in 2004 to become a leading provider in providing agility, resilience and best practice in connectivity for the retail and payment sectors.
When XLink first opened its doors, the connected world was just starting. By leveraging the skills we honed in the payment and retail sectors, we have become the perfect partner to help consult, develop and orchestrate products and solutions in the connectivity space.
Connectivity For SME Businesses
If you are a small to medium enterprise with between 2 and 50 employees, you’re in the right place. With over a decade of experience in connecting businesses and retail, we understand your needs and have tailored solutions for you that will benefit you and your business.
XLink leads the market in providing efficient, cost-effective, tailored, secure and managed payment solutions to help you grow as a small or medium business.
XLink’s Mobile POS Solutions include our SIM Connectivity Solution and our Transaction Monitoring Solution.
SIM Connectivity for Mobile POS
Gives you access to SIM and data management across a private APN, putting telemetry products at your fingertips that let you access XLink’s back-end portal SIM card, allowing you to connect your Mobile POS device from your bank. This enables remote payments so you can take your POS device with you when you visit a customer.
Transaction Monitoring Solution
Allows you to remotely monitor transaction processing and the performance of your XLink devices.
We have a range of GMS-enabled POS Connectivity Solutions including modems, transaction monitoring, maintenance cover and replacement cover.
Our entry level modem is the MiniLink which gives you payment transaction abilities via EDGE connectivity, dual SIM and 2 serial ports.
Transaction Monitoring allows you to remotely monitor transaction processing and the performance of your XLink devices. This lets you monitor communication signal strength, view your unit’s transaction history and self-service your unit via remote device and service management.
For your peace of mind, we provide on-site support for your XLink Communicators at a low fixed monthly cost giving you accelerated on-site response, replacement of faulty devices, coverage and capacity reporting and no additional labour or call-out charges.
To protect you against theft or damage of your XLink Communicator and/or SIM card, our replacement plan provides full replacement cover.
If you handle significant amounts of cash, our cash management solutions can help. We offer a communication solution for the automation of in-store cash-management processing, with multiple benefits including:
- Eliminating manual counting
- Minimising risk of theft, shortages and losses
- Providing enhanced safety for employees and customers
- Automating back-office cash management systems
- Reducing the cost of in-store cash management
We engage with the retail and technology sectors to offer you a complete range of information and communications technology services and solutions for payments in retail.
XLink’s range of secure network ICT consulting services include infrastructure, development, security, hosting and networking.
- Professional Services
Our team of experts are ready and available to provide the consulting services you need to understand how best to boost your business infrastructure.
- Infrastructure Services
Our infrastructure services include cabling, switch and router management and WiFi
- Development Services
Our development services include host monitoring, resource planning and data integration
- Security Services
Our security services include firewall management, vulnerability and penetration testing and end-point protection.
- Hosting Services
Our hosting services include server management, virtual hosting and cloud backup.
- Networking Services
Our networking services include network assessment, network enhancement, compliance services and network architecture.
The Internet of Things (IoT) has well and truly arrived and at XLink we are perfectly equipped to ensure that you make the most of the age of the connectivity.
Our services include:
Web-based bulk PC-to-SMS customer relationship management tool
XLink gives you a practical, easy to use and cost-effective communication tool that allows your business to keep in touch with your customers by sending SMSs from any PC that has internet access. The Bulk SMS tool comes with no monthly subscription fee, unlimited users and costings based on a simple charge-per-SMS